Privacy Policy – c77777 Casino Bangladesh

Full Privacy Policy

Applies to all users of the c77777 platform at c77777.onl.

1 Who We Are and How to Contact Us

c77777 is Bangladesh's online casino and sports betting platform, accessible at c77777.onl. We are the data controller responsible for the personal data collected through the Platform. If you have any questions, concerns, or requests relating to this Policy or the handling of your personal data, please contact our dedicated privacy team:

Email: [email protected] (plain text only — not a clickable link)
Response time: within 2 business days, Bangladesh Standard Time (BST, UTC+6).

2 What Personal Data We Collect

We collect personal data from you directly when you register, deposit, play, or contact us, and indirectly through automated technologies when you browse the Platform. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than document images for identity verification), or medical records, except where explicitly required by law.

3 How We Use Your Personal Data

c77777 uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. Our primary purposes are:

• Account management: To create, maintain, and operate your c77777 Account, including processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks.
• Identity verification (KYC): To verify your identity, confirm you are aged 21 or above, and ensure that one Account exists per person, in compliance with our anti-fraud and responsible gaming obligations.
• Service delivery: To provide access to casino games (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and others), sports betting markets (cricket, BPL, IPL, T20 World Cup, football, kabaddi), jackpots, slots, and live dealer tables.
• Payments processing: To execute, record, and reconcile deposits and withdrawal transactions accurately and in your correct currency (Bangladeshi Taka, ৳).
• Responsible gaming: To enforce deposit limits, session time reminders, cooling-off periods, and self-exclusion requests you have placed on your Account.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, collusion, and other prohibited conduct as described in our Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, and process complaints in a timely manner.
• Legal compliance: To comply with applicable laws and respond to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse aggregated, anonymised usage patterns and improve the performance, stability, and design of the c77777 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and seasonal promotions (e.g., Eid, Pohela Boishakh, BPL season offers) by email or SMS, where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].

4 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and c77777 — including operating your Account, processing bets and payments, and delivering game access.
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud detection, security monitoring, platform analytics, and responsible gaming enforcement, provided these interests are not overridden by your fundamental rights and freedoms.
• Legal obligation: Processing required to comply with applicable laws, including identity verification obligations and cooperation with law enforcement.
• Consent: Where we rely on your consent — for example, to send you marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Cookies and Tracking Technologies

c77777 uses cookies and similar technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged in while you navigate between pages, and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core site functionality.
• Performance cookies: Anonymised analytics that help us understand how players navigate the Platform — which pages are most visited, how long sessions last, and where users encounter errors. We use this data exclusively to improve the site.
• Preference cookies: Small files that remember your settings, such as your preferred payment method display or notification preferences, so you do not have to re-enter them on each visit.

c77777 does not use advertising cookies, cross-site tracking pixels, or third-party behavioural profiling technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair the functionality of the Platform.

6 Sharing Your Personal Data

c77777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive transaction data strictly necessary to execute your deposit and withdrawal requests. Each processor operates under its own privacy policy and security standards.
• Game providers: Providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive your account token and session data to load and operate games. They do not receive your financial details or full identity data.
• Identity verification services: Where required for KYC compliance, document verification may be performed by an accredited third-party identity verification provider under a strict data processing agreement with c77777.
• Legal and regulatory authorities: c77777 will disclose personal data to law enforcement agencies, government bodies, or courts when required by a legally binding order or where we are obligated to do so under applicable law.
• Service providers: Trusted technology vendors who assist in hosting, security, and communications infrastructure, all of whom are contractually bound to process your data only on c77777's documented instructions and not for any independent purpose.

All third parties with whom c77777 shares data are required to respect the security of your personal data and to treat it in accordance with applicable data protection standards. We do not permit our third-party service providers to use your data for their own purposes beyond the scope of services provided to c77777.

7 Data Retention

c77777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. Our standard retention schedules are as follows:

• Active Account data: Retained for the lifetime of your Account and for a minimum of 5 years after Account closure, in accordance with anti-money laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Identity verification documents: Retained for a minimum of 5 years from the date of submission or Account closure, whichever is later.
• Support and complaints correspondence: Retained for 3 years from the date of resolution.
• Technical and session logs: Retained for up to 12 months from the date of collection, after which they are anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus an additional 12 months for audit purposes.

When personal data is no longer required, c77777 will securely delete or anonymise it in accordance with our internal data disposal procedures.

8 Security Measures

c77777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the c77777 platform.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. c77777 does not store plain-text passwords.
• Strict access controls limiting employee access to personal data on a need-to-know basis, with access logs maintained and audited regularly.
• Firewalls, intrusion detection systems, and regular independent security assessments of the Platform infrastructure.
• Payment card and mobile wallet data handled exclusively by PCI-DSS-compliant payment processors. Full payment credentials are never stored on c77777's own servers.

While c77777 takes all reasonable precautions to safeguard your data, no internet transmission is guaranteed to be 100% secure. You are also responsible for maintaining the security of your own Account credentials. If you suspect your Account has been compromised, notify us immediately at [email protected].

9 Your Rights

As a user of the c77777 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 5 business days (BST).

• Right of access: You may request a copy of the personal data c77777 holds about you.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data on your Account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to withdraw consent: Where our processing is based on consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing based on our legitimate interests, including profiling carried out for fraud prevention purposes, unless we can demonstrate compelling legitimate grounds that override your interests.

Please note that some requests — particularly for erasure — may be subject to retention requirements under applicable law. Where we are unable to fully comply with a request, we will explain the legal basis for retaining the relevant data.

10 Children and Minors

c77777 is strictly an adults-only platform. 21+ We do not knowingly collect personal data from any person under the age of 21. If we discover or have reason to believe that an Account has been registered by or on behalf of a person under 21, we will immediately suspend that Account, void any associated balances, and securely delete the minor's personal data from our systems without delay.

If you are a parent or guardian and believe that a minor has registered on c77777, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Changes to This Privacy Policy

c77777 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or in-platform notification.

Your continued use of the Platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12 Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how c77777 handles your personal data, please contact our privacy team:

Email: [email protected] (plain text — not a clickable link)

We take all privacy complaints seriously and will work to resolve your concern promptly. If you are not satisfied with our response, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.